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Microlearning
1 Lessons | 1-1 Minutes
Dove Personality Type In 1 Minute
Product ID: lplndpty_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Daily Team Huddle In 1 Minute
Product ID: lplndthu_m_vod
7 Lessons | 10-10 Minutes
Developing Training Session Plans
Product ID: lplndtsp_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Anxiety And Stress In 1 Minute
Product ID: lplndwas_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Bad Attitudes In 1 Minute
Product ID: lplndwba_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Aggressive Staff Members In 1 Minute
Product ID: lplndasm_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Change In 1 Minute
Product ID: lplndwch_m_vod
5 Lessons | 10-10 Minutes
Difficult Conversations
Product ID: lplndcon_vod
5 Lessons | 9-9 Minutes
Dealing With Change
Product ID: lplndwch_vod
7 Lessons | 10-10 Minutes
Difficult Customer Types
Product ID: lplndcty_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Criticism In 1 Minute
Product ID: lplndwcr_m_vod
5 Lessons | 9-9 Minutes
Discretionary Effort
Product ID: lplndeff_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Extroverts In 1 Minute
Product ID: lplndwex_m_vod
6 Lessons | 9-9 Minutes
Diversity, Equity, And Inclusion
Product ID: lplndein_vod
Microlearning
1 Lessons | 1-1 Minutes
Delegation In 1 Minute
Product ID: lplndele_m_vod
6 Lessons | 10-10 Minutes
Delegation
Product ID: lplndele_vod
Microlearning
1 Lessons | 1-1 Minutes
Decision Making In 1 Minute
Product ID: lplndema_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Disarming A Heated Conversation In 1 Minute
Product ID: lplndhco_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Do It Right The First Time In 1 Minute
Product ID: lplndirf_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Coping Under Fire On The Front Line In 1 Minute
Product ID: lplncuff_m_vod
5 Lessons | 9-9 Minutes
Customer Win Back Techniques
Product ID: lplncwba_vod
Microlearning
1 Lessons | 1-1 Minutes
Coaching The Individual In 1 Minute
Product ID: lplncoin_m_vod
7 Lessons | 9-9 Minutes
Coping With Redundancy
Product ID: lplncwre_vod
Microlearning
1 Lessons | 1-1 Minutes
Collaboration In 1 Minute
Product ID: lplncoll_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Choose Your Attitude In 1 Minute
Product ID: lplncyat_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Changing People’s Behavior In 1 Minute
Product ID: lplncpbe_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Defusing Anger (CALM) In 1 Minute
Product ID: lplndaca_m_vod
7 Lessons | 10-10 Minutes
Creating A Positive Training Environment
Product ID: lplncpte_vod
Microlearning
1 Lessons | 1-1 Minutes
Defusing Angry Customers In 1 Minute
Product ID: lplndacu_m_vod
6 Lessons | 9-9 Minutes
Customer Retention
Product ID: lplncret_vod
Microlearning
1 Lessons | 1-1 Minutes
Critical Thinking In 1 Minute
Product ID: lplncrth_m_vod
5 Lessons | 10-10 Minutes
Closing The Sale
Product ID: lplncsal_vod
5 Lessons | 9-9 Minutes
Cyber Security
Product ID: lplncsec_vod
8 Lessons | 9-9 Minutes
Customer Service Excellence
Product ID: lplncsex_vod
5 Lessons | 9-9 Minutes
Communication Skills
Product ID: lplncski_vod
Microlearning
1 Lessons | 1-1 Minutes
Customer Service Recovery (HEARD) In 1 Minute
Product ID: lplncsre_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Customer Service Tip – C.A.R.P. In 1 Minute
Product ID: lplncstc_m_vod
5 Lessons | 9-9 Minutes
Critical Thinking
Product ID: lplncthi_vod
Microlearning
1 Lessons | 1-1 Minutes
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Product ID: lplncucs_m_vod
10 Lessons | 10-10 Minutes
Being Productive
Product ID: lplnbpro_vod
Microlearning
1 Lessons | 1-1 Minutes
Cognitive Load In 1 Minute
Product ID: lplncloa_m_vod
8 Lessons | 10-10 Minutes
Being Part Of A Team
Product ID: lplnbpte_vod
Microlearning
1 Lessons | 1-1 Minutes
Collecting Debt In 1 Minute
Product ID: lplncode_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Building Rapport In 1 Minute
Product ID: lplnbrap_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Being Resilient In 1 Minute
Product ID: lplnbres_m_vod
5 Lessons | 9-9 Minutes
Business Storytelling
Product ID: lplnbsto_vod
Microlearning
1 Lessons | 1-1 Minutes
Business Cases And ROI In 1 Minute
Product ID: lplnbuca_m_vod
7 Lessons | 10-10 Minutes
Being World Class In Your Field
Product ID: lplnbwci_vod
Microlearning
1 Lessons | 1-1 Minutes
Calming Anxiety In The Moment In 1 Minute
Product ID: lplncaim_m_vod
7 Lessons | 10-10 Minutes
Cultural Awareness
Product ID: lplncawa_vod
Microlearning
1 Lessons | 1-1 Minutes
Courageous Conversations In 1 Minute
Product ID: lplnccon_m_vod
7 Lessons | 10-10 Minutes
Coaching For Change Part 1
Product ID: lplnccp1_vod
8 Lessons | 10-10 Minutes
Coaching For Change Part 2
Product ID: lplnccp2_vod
Microlearning
1 Lessons | 1-1 Minutes
Customer Effort In 1 Minute
Product ID: lplnceff_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Call Evaluations In 1 Minute
Product ID: lplnceva_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Being Polite In 1 Minute
Product ID: lplnbpol_m_vod
7 Lessons | 10-10 Minutes
Complaint Handling
Product ID: lplnchan_vod
Microlearning
1 Lessons | 1-1 Minutes
Being Present In 1 Minute
Product ID: lplnbpre_m_vod
5 Lessons | 9-9 Minutes
Creativity And Innovation
Product ID: lplncinn_vod
5 Lessons | 10-10 Minutes
Award Winning Outbound Calling
Product ID: lplnawoc_vod
8 Lessons | 10-10 Minutes
Award Winning Social Media Interactions
Product ID: lplnawsm_vod
7 Lessons | 10-10 Minutes
Award Winning Telephone Techniques Part 1
Product ID: lplnawt1_vod
7 Lessons | 10-10 Minutes
Award Winning Telephone Techniques Part 2
Product ID: lplnawt2_vod
Microlearning
1 Lessons | 1-1 Minutes
Baby Boomers In 1 Minute
Product ID: lplnbabo_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Being Assertive In 1 Minute
Product ID: lplnbass_m_vod
8 Lessons | 10-10 Minutes
Being Assertive
Product ID: lplnbass_vod
Microlearning
1 Lessons | 1-1 Minutes
Building Better Routines In 1 Minute
Product ID: lplnbbro_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Boosting Confidence In 1 Minute
Product ID: lplnbcon_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Better Decision Making In 1 Minute
Product ID: lplnbdma_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Active Listening In 1 Minute
Product ID: lplnalis_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Being A Great Meeting Participant In 1 Minute
Product ID: lplnbgmp_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Appreciation In The Workplace In 1 Minute
Product ID: lplnapwo_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Being Likable Through Empathy In 1 Minute
Product ID: lplnblte_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Agile Sprints In 1 Minute
Product ID: lplnaspr_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Bad News, Good News In 1 Minute
Product ID: lplnbngn_m_vod
6 Lessons | 10-10 Minutes
Answering The Telephone
Product ID: lplnatel_vod
6 Lessons | 10-10 Minutes
Being A New Leader
Product ID: lplnbnle_vod
Microlearning
1 Lessons | 1-1 Minutes
Adding Value In 1 Minute
Product ID: lplnaval_m_vod
11 Lessons | 10-10 Minutes
Award Winning Emails
Product ID: lplnawem_vod
Microlearning
1 Lessons | 1-1 Minutes
Accepting Praise In 1 Minute
Product ID: lplnacpr_m_vod