Course ID: lplncuff_m_vod
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Coping Under Fire On The Front Line In 1 Minute
Many people working on the front line in call centers, receptions or retail experience abusive or angry people. This one-minute video explains five things you can do to help those situations have a better outcome and give you some coping mechanisms.
1 Lessons
1-1 Minutes
en
HD
0 Questions
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