Course ID: lplncucs_m_vod
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Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Knowing how to calm down an upset customer, whether they are angry, frustrated or emotional, is a key service skill. This one-minute video shows you a tried and true technique to calm down an upset customer.
1 Lessons
1-1 Minutes
en
HD
0 Questions
Course Details
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