Course ID: lplndacu_m_vod
All Courses
Defusing Angry Customers In 1 Minute
Angry customers can be difficult to deal with. This one-minute video explains some steps you can take to defuse the situation quickly and take control.
1 Lessons
1-1 Minutes
en
HD
0 Questions
Course Details
Preview
You Might Also Be Interested In:
8 Lessons | 21-36 Minutes
Improving Internal Customer Service
7 Lessons | 15-25 Minutes
Customer Service: So Help Me, Employee Edition
7 Lessons | 17-27 Minutes
Customer Service: So Help Me, Supervisor Edition
1 Lessons | 3-3 Minutes
Customer Service Supervision – Tell People What They’re Doing Right
1 Lessons | 3-3 Minutes
Customer Service Supervision – Encourage Employee’s To Find Solutions
1 Lessons | 3-3 Minutes
Customer Service Supervision – How To Handle Mistakes
1 Lessons | 3-3 Minutes
Customer Service Supervision – Quality Matters As Much As Quantity
1 Lessons | 3-3 Minutes
Customer Service – Let Me Transfer You
1 Lessons | 3-3 Minutes
Customer Service Supervision – Don’t Let Policy Detract From Service
1 Lessons | 3-3 Minutes
