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Microlearning
1 Lessons | 1-1 Minutes
Internal Customer Service In 1 Minute
Product ID: lplnicsi_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Improving Critical Thinking In 1 Minute
Product ID: lplnimct_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Features And Benefits In 1 Minute
Product ID: lplnfebe_m_vod

Microlearning
1 Lessons | 1-1 Minutes
The GROW Model For Coaching In 1 Minute
Product ID: lplngrmc_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Formula For Change In 1 Minute
Product ID: lplnffch_m_vod

Microlearning
1 Lessons | 1-1 Minutes
FISH! Philosophy In 1 Minute
Product ID: lplnfphi_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Four ‘P’s Of The Voice In 1 Minute
Product ID: lplnfpov_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Funnel Questions In 1 Minute
Product ID: lplnfque_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Forming Teams In 1 Minute
Product ID: lplnftea_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Fist To Five Consensus Technique In 1 Minute
Product ID: lplnftfc_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Giving Activity Instructions In 1 Minute
Product ID: lplngaii_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Great Customer Service Tips In 1 Minute
Product ID: lplngcst_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Generation X In 1 Minute
Product ID: lplngenx_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Generation Y In 1 Minute
Product ID: lplngeny_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Generation Z In 1 Minute
Product ID: lplngenz_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Giving Feedback (DESCCO) In 1 Minute
Product ID: lplngfde_m_vod

Microlearning
1 Lessons | 1-1 Minutes
E.D.G.E. Teaching Tip Method In 1 Minute
Product ID: lplnettm_m_vod

9 Lessons | 10-10 Minutes
Giving Instructions
Product ID: lplngins_vod

6 Lessons | 10-10 Minutes
Fix The Customer First
Product ID: lplnfcfi_vod

Microlearning
1 Lessons | 1-1 Minutes
Great Meetings In 1 Minute
Product ID: lplngmee_m_vod

5 Lessons | 9-9 Minutes
First Contact Resolution
Product ID: lplnfcre_vod

8 Lessons | 10-10 Minutes
Giving And Receiving Feedback
Product ID: lplngrfe_vod

5 Lessons | 10-10 Minutes
Employee Engagement
Product ID: lplneeng_vod

5 Lessons | 10-10 Minutes
Emotional Intelligence
Product ID: lplneint_vod

Microlearning
1 Lessons | 1-1 Minutes
Employee Engagement In 1 Minute
Product ID: lplnemen_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Emotional Intelligence In 1 Minute
Product ID: lplnemin_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Email Tips In 1 Minute
Product ID: lplnemti_m_vod

5 Lessons | 10-10 Minutes
Effective Performance Reviews
Product ID: lplnepre_vod

Microlearning
1 Lessons | 1-1 Minutes
Eagle Personality Type In 1 Minute
Product ID: lplnepty_m_vod

6 Lessons | 9-9 Minutes
Effective Research Interviews
Product ID: lplnerin_vod

Microlearning
1 Lessons | 1-1 Minutes
Engaging Remote Staff In 1 Minute
Product ID: lplnerst_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Introverts In 1 Minute
Product ID: lplndwin_m_vod

Microlearning
1 Lessons | 1-1 Minutes
ESOL – English As A 2nd Language In 1 Minute
Product ID: lplnesol_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Know-It-All Customers In 1 Minute
Product ID: lplndwkc_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Effective Training Programs In 1 Minute
Product ID: lplnetpi_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Non-Stop Talking Customers In 1 Minute
Product ID: lplndwnt_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Effective Training Rooms In 1 Minute
Product ID: lplnetri_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Rude People In 1 Minute
Product ID: lplndwrp_m_vod

10 Lessons | 10-10 Minutes
Effective Training Sessions
Product ID: lplnetse_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With A Silent Colleague Or Customer In 1 Minute
Product ID: lplndwsc_m_vod

5 Lessons | 10-10 Minutes
Emotional Clients And Colleagues
Product ID: lplnecco_vod

Microlearning
1 Lessons | 1-1 Minutes
Emailing Different Age Groups In 1 Minute
Product ID: lplnedag_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dove Personality Type In 1 Minute
Product ID: lplndpty_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Daily Team Huddle In 1 Minute
Product ID: lplndthu_m_vod

7 Lessons | 10-10 Minutes
Developing Training Session Plans
Product ID: lplndtsp_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Anxiety And Stress In 1 Minute
Product ID: lplndwas_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Bad Attitudes In 1 Minute
Product ID: lplndwba_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Aggressive Staff Members In 1 Minute
Product ID: lplndasm_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Change In 1 Minute
Product ID: lplndwch_m_vod

5 Lessons | 10-10 Minutes
Difficult Conversations
Product ID: lplndcon_vod

5 Lessons | 9-9 Minutes
Dealing With Change
Product ID: lplndwch_vod

7 Lessons | 10-10 Minutes
Difficult Customer Types
Product ID: lplndcty_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Criticism In 1 Minute
Product ID: lplndwcr_m_vod

5 Lessons | 9-9 Minutes
Discretionary Effort
Product ID: lplndeff_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Extroverts In 1 Minute
Product ID: lplndwex_m_vod

6 Lessons | 9-9 Minutes
Diversity, Equity, And Inclusion
Product ID: lplndein_vod

Microlearning
1 Lessons | 1-1 Minutes
Delegation In 1 Minute
Product ID: lplndele_m_vod

6 Lessons | 10-10 Minutes
Delegation
Product ID: lplndele_vod

Microlearning
1 Lessons | 1-1 Minutes
Decision Making In 1 Minute
Product ID: lplndema_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Disarming A Heated Conversation In 1 Minute
Product ID: lplndhco_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Do It Right The First Time In 1 Minute
Product ID: lplndirf_m_vod

5 Lessons | 9-9 Minutes
Developing Mental Endurance
Product ID: lplndmen_vod

5 Lessons | 9-9 Minutes
Customer Win Back Techniques
Product ID: lplncwba_vod

Microlearning
1 Lessons | 1-1 Minutes
Coaching The Individual In 1 Minute
Product ID: lplncoin_m_vod

7 Lessons | 9-9 Minutes
Coping With Redundancy
Product ID: lplncwre_vod

Microlearning
1 Lessons | 1-1 Minutes
Collaboration In 1 Minute
Product ID: lplncoll_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Choose Your Attitude In 1 Minute
Product ID: lplncyat_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Changing People’s Behavior In 1 Minute
Product ID: lplncpbe_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Defusing Anger (CALM) In 1 Minute
Product ID: lplndaca_m_vod

7 Lessons | 10-10 Minutes
Creating A Positive Training Environment
Product ID: lplncpte_vod

Microlearning
1 Lessons | 1-1 Minutes
Defusing Angry Customers In 1 Minute
Product ID: lplndacu_m_vod

6 Lessons | 9-9 Minutes
Customer Retention
Product ID: lplncret_vod

Microlearning
1 Lessons | 1-1 Minutes
Critical Thinking In 1 Minute
Product ID: lplncrth_m_vod

5 Lessons | 10-10 Minutes
Closing The Sale
Product ID: lplncsal_vod

5 Lessons | 9-9 Minutes
Cyber Security
Product ID: lplncsec_vod

8 Lessons | 9-9 Minutes
Customer Service Excellence
Product ID: lplncsex_vod

5 Lessons | 9-9 Minutes
Communication Skills
Product ID: lplncski_vod

Microlearning
1 Lessons | 1-1 Minutes
Customer Service Recovery (HEARD) In 1 Minute
Product ID: lplncsre_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Customer Service Tip – C.A.R.P. In 1 Minute
Product ID: lplncstc_m_vod

5 Lessons | 9-9 Minutes
Critical Thinking
Product ID: lplncthi_vod