Course ID: lplnnbap_m_vod
All Courses
No Blame Apology In 1 Minute
This one-minute microlearning course explains what a “No blame apology” is and how to phrase one.
1 Lessons
1-1 Minutes
en
HD
0 Questions
Course Details
Preview
You Might Also Be Interested In:
1 Lessons | 6-9 Minutes
Building Customer Relationships: Managing Customer Expectations
1 Lessons | 6-9 Minutes
Building Customer Relationships: Effective Problem Solving
1 Lessons | 6-9 Minutes
Building Customer Relationships: Utilizing Customer Feedback
1 Lessons | 7-10 Minutes
Building Customer Relationships: Building Rapport With Customers
1 Lessons | 7-10 Minutes
Building Customer Relationships: Demonstrating Your Values
7 Lessons | 15-25 Minutes
Customer Service: So Help Me, Employee Edition
7 Lessons | 17-27 Minutes
Customer Service: So Help Me, Supervisor Edition
1 Lessons | 3-3 Minutes
Customer Service Supervision – Tell People What They’re Doing Right
1 Lessons | 3-3 Minutes
Customer Service Supervision – Encourage Employee’s To Find Solutions
1 Lessons | 3-3 Minutes
