Course Workplace
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Aggressive Staff Members In 1 Minute
Product ID: lplndasm_m_vod
5 Lessons | 10-10 Minutes
Difficult Conversations
Product ID: lplndcon_vod
7 Lessons | 10-10 Minutes
Difficult Customer Types
Product ID: lplndcty_vod
Microlearning
1 Lessons | 1-1 Minutes
Delegation In 1 Minute
Product ID: lplndele_m_vod
6 Lessons | 10-10 Minutes
Delegation
Product ID: lplndele_vod
Microlearning
1 Lessons | 1-1 Minutes
Decision Making In 1 Minute
Product ID: lplndema_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Disarming A Heated Conversation In 1 Minute
Product ID: lplndhco_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Do It Right The First Time In 1 Minute
Product ID: lplndirf_m_vod
5 Lessons | 9-9 Minutes
Developing Mental Endurance
Product ID: lplndmen_vod
Microlearning
1 Lessons | 1-1 Minutes
Customer Service Recovery (HEARD) In 1 Minute
Product ID: lplncsre_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Product ID: lplncucs_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Coping Under Fire On The Front Line In 1 Minute
Product ID: lplncuff_m_vod
7 Lessons | 9-9 Minutes
Coping With Redundancy
Product ID: lplncwre_vod
Microlearning
1 Lessons | 1-1 Minutes
Choose Your Attitude In 1 Minute
Product ID: lplncyat_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Defusing Anger (CALM) In 1 Minute
Product ID: lplndaca_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Defusing Angry Customers In 1 Minute
Product ID: lplndacu_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Coaching The Individual In 1 Minute
Product ID: lplncoin_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Collaboration In 1 Minute
Product ID: lplncoll_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Changing People’s Behavior In 1 Minute
Product ID: lplncpbe_m_vod
5 Lessons | 10-10 Minutes
Closing The Sale
Product ID: lplncsal_vod
5 Lessons | 9-9 Minutes
Cyber Security
Product ID: lplncsec_vod
8 Lessons | 9-9 Minutes
Customer Service Excellence
Product ID: lplncsex_vod
5 Lessons | 9-9 Minutes
Communication Skills
Product ID: lplncski_vod
Microlearning
1 Lessons | 1-1 Minutes
Business Cases And ROI In 1 Minute
Product ID: lplnbuca_m_vod
7 Lessons | 10-10 Minutes
Being World Class In Your Field
Product ID: lplnbwci_vod
Microlearning
1 Lessons | 1-1 Minutes
Calming Anxiety In The Moment In 1 Minute
Product ID: lplncaim_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Courageous Conversations In 1 Minute
Product ID: lplnccon_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Customer Effort In 1 Minute
Product ID: lplnceff_m_vod