Course Workplace

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Anxiety And Stress In 1 Minute
Product ID: lplndwas_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Change In 1 Minute
Product ID: lplndwch_m_vod

5 Lessons | 9-9 Minutes
Dealing With Change
Product ID: lplndwch_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Criticism In 1 Minute
Product ID: lplndwcr_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Extroverts In 1 Minute
Product ID: lplndwex_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Aggressive Staff Members In 1 Minute
Product ID: lplndasm_m_vod

5 Lessons | 10-10 Minutes
Difficult Conversations
Product ID: lplndcon_vod

7 Lessons | 10-10 Minutes
Difficult Customer Types
Product ID: lplndcty_vod

Microlearning
1 Lessons | 1-1 Minutes
Delegation In 1 Minute
Product ID: lplndele_m_vod

6 Lessons | 10-10 Minutes
Delegation
Product ID: lplndele_vod

Microlearning
1 Lessons | 1-1 Minutes
Decision Making In 1 Minute
Product ID: lplndema_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Disarming A Heated Conversation In 1 Minute
Product ID: lplndhco_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Do It Right The First Time In 1 Minute
Product ID: lplndirf_m_vod

5 Lessons | 9-9 Minutes
Developing Mental Endurance
Product ID: lplndmen_vod

Microlearning
1 Lessons | 1-1 Minutes
Customer Service Recovery (HEARD) In 1 Minute
Product ID: lplncsre_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Product ID: lplncucs_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Coping Under Fire On The Front Line In 1 Minute
Product ID: lplncuff_m_vod

7 Lessons | 9-9 Minutes
Coping With Redundancy
Product ID: lplncwre_vod

Microlearning
1 Lessons | 1-1 Minutes
Choose Your Attitude In 1 Minute
Product ID: lplncyat_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Defusing Anger (CALM) In 1 Minute
Product ID: lplndaca_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Defusing Angry Customers In 1 Minute
Product ID: lplndacu_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Coaching The Individual In 1 Minute
Product ID: lplncoin_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Collaboration In 1 Minute
Product ID: lplncoll_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Changing People’s Behavior In 1 Minute
Product ID: lplncpbe_m_vod

5 Lessons | 10-10 Minutes
Closing The Sale
Product ID: lplncsal_vod

5 Lessons | 9-9 Minutes
Cyber Security
Product ID: lplncsec_vod

8 Lessons | 9-9 Minutes
Customer Service Excellence
Product ID: lplncsex_vod

5 Lessons | 9-9 Minutes
Communication Skills
Product ID: lplncski_vod