Course Category
7 Lessons | 15-25 Minutes
Customer Service: So Help Me, Employee Edition
Product ID: vvisshme_vod
7 Lessons | 17-27 Minutes
Customer Service: So Help Me, Supervisor Edition
Product ID: vvisshms_vod
Microlearning
1 Lessons | 3-3 Minutes
Customer Service Supervision – Tell People What They’re Doing Right
Product ID: vviscsst_vod
Microlearning
1 Lessons | 3-3 Minutes
Customer Service Supervision – Encourage Employee’s To Find Solutions
Product ID: vviscsse_vod
Microlearning
1 Lessons | 3-3 Minutes
Customer Service Supervision – How To Handle Mistakes
Product ID: vviscssh_vod
Microlearning
1 Lessons | 3-3 Minutes
Customer Service Supervision – Quality Matters As Much As Quantity
Product ID: vviscssq_vod
Microlearning
1 Lessons | 3-3 Minutes
Customer Service – Let Me Transfer You
Product ID: vviscslm_vod
Microlearning
1 Lessons | 3-3 Minutes
Customer Service Supervision – Don’t Let Policy Detract From Service
Product ID: vviscss0_vod
Microlearning
1 Lessons | 3-3 Minutes
Customer Service – I’ve Heard This All Before
Product ID: vviscsi1_vod
Microlearning
1 Lessons | 2-2 Minutes
Customer Service – I’m Happy To Help, But…
Product ID: vviscsih_vod