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Course Category

Occupational Skills: Customer Service

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7 Lessons | 15-25 Minutes

Customer Service: So Help Me, Employee Edition

Product ID: vvisshme_vod
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7 Lessons | 17-27 Minutes

Customer Service: So Help Me, Supervisor Edition

Product ID: vvisshms_vod
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Microlearning
1 Lessons | 3-3 Minutes

Customer Service Supervision – Tell People What They’re Doing Right

Product ID: vviscsst_vod
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Microlearning
1 Lessons | 3-3 Minutes

Customer Service Supervision – Encourage Employee’s To Find Solutions

Product ID: vviscsse_vod
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Microlearning
1 Lessons | 3-3 Minutes

Customer Service Supervision – How To Handle Mistakes

Product ID: vviscssh_vod
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Microlearning
1 Lessons | 3-3 Minutes

Customer Service Supervision – Quality Matters As Much As Quantity

Product ID: vviscssq_vod
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Microlearning
1 Lessons | 3-3 Minutes

Customer Service – Let Me Transfer You

Product ID: vviscslm_vod
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Microlearning
1 Lessons | 3-3 Minutes

Customer Service Supervision – Don’t Let Policy Detract From Service

Product ID: vviscss0_vod
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Microlearning
1 Lessons | 3-3 Minutes

Customer Service – I’ve Heard This All Before

Product ID: vviscsi1_vod
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Microlearning
1 Lessons | 2-2 Minutes

Customer Service – I’m Happy To Help, But…

Product ID: vviscsih_vod
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