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Course ID: tqueucmi_vod

Understanding Customer Motivation in Sales

Making customers happy is the key to repeat business. This video training explores understanding customer motivation. This course educates viewers about the factors influencing purchase decisions. Viewers learn how Maslow’s Hierarchy of Needs impacts customer priorities. This training discusses the different decision influences for individuals and business consumers. Use this video to educate viewers about improving their understanding of customer motivation.

5 Lessons
13-17 Minutes
4 Questions