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Course ID: at30cssd_vod

Customer Service – Service Delayed Is Service Denied

Watch how not delivering “service on time” turns into an entertaining – but damaging – customer review. This video shows service providers how to be aware of what your customer needs and when they need it. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

1 Lessons
3-3 Minutes
0 Questions