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Course ID: at30csin_vod

Customer Service – It’s Not My Problem

Watch a customer rant online after getting the runaround from a service rep. She just keeps getting transferred. Finally, one rep takes on the problem and gets a glowing review. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

1 Lessons
2-2 Minutes
0 Questions