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Course ID: psplcsht_vod

Customer Service: How to Excel

Customer service is how a company interacts with their customers. 76% of consumers believe the customer service they received shows how the company values them as a customer. This statistic demonstrates how critical customer service is to an organization’s success. This video training explores customer service and how to excel. Customer service starts as soon as the customer steps in the store or logs onto the website. This video training educates viewers about customer habits and statistics. Use this video to educate viewers about how to excel at customer service.

4 Lessons
5-10 Minutes
Closed Captioning
5 Questions