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Course ID: vado639i_act

Customer Service & Customer Focus: Handling Angry Customers

This action is made for individuals and is designed to help you meet the needs of the customer. As an individual working for a company, you will perform this action on your own. By performing this action you will learn how to positively handle queries or complaints from your customers. You will use a simple process when faced with an angry or upset customer.

0 Lessons
1-2 Minutes
0 Questions