Course ID: lplnaesc_m_vod
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Avoiding Escalations In 1 Minute
This one-minute video covers some of the key points around avoiding having to escalate a call or conversation to a manager or a supervisor. Knowing a phrase or two may help reduce the need to escalate a call and help build confidence for the customer and yourself!
1 Lessons
1-1 Minutes
en
HD
0 Questions
Course Details
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