Course Category

Occupational Skills: Sales

Successful sales people possess a number of specific skills related to communication. Use these sales training courses in your sales training sessions to develop a more productive and successful sales team.
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11 Lessons | 10-10 Minutes

Outbound Calling

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8 Lessons | 10-10 Minutes

Introduction To Selling

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7 Lessons | 9-9 Minutes

Know Your Business

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4 Lessons | 10-10 Minutes

Live Chat Etiquette

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Microlearning
1 Lessons | 1-1 Minutes

Live Chat Tips In 1 Minute

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8 Lessons | 10-10 Minutes

Managing Customer Needs

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Microlearning
1 Lessons | 1-1 Minutes

Handling Objections Tips In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

How To Say No Nicely To A Customer In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Indifference In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Influencing Others In 1 Minute

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5 Lessons | 9-9 Minutes

First Contact Resolution

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Microlearning
1 Lessons | 1-1 Minutes

Features And Benefits In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Funnel Questions In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Great Customer Service Tips In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Dealing With Know-It-All Customers In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Dealing With Non-Stop Talking Customers In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Dealing With A Silent Colleague Or Customer In 1 Minute

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5 Lessons | 10-10 Minutes

Emotional Clients And Colleagues

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Microlearning
1 Lessons | 1-1 Minutes

ESOL – English As A 2nd Language In 1 Minute

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5 Lessons | 10-10 Minutes

Closing The Sale

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Microlearning
1 Lessons | 1-1 Minutes

Customer Service Recovery (HEARD) In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute

Product ID: lplncucs_m_vod
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Microlearning
1 Lessons | 1-1 Minutes

Coping Under Fire On The Front Line In 1 Minute

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5 Lessons | 9-9 Minutes

Customer Win Back Techniques

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Microlearning
1 Lessons | 1-1 Minutes

Customer Effort In 1 Minute

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Microlearning
1 Lessons | 1-1 Minutes

Collecting Debt In 1 Minute

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5 Lessons | 9-9 Minutes

Business Storytelling

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6 Lessons | 10-10 Minutes

Answering The Telephone

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