Course Category
Successful sales people possess a number of specific skills related to communication. Use these sales training courses in your sales training sessions to develop a more productive and successful sales team.

11 Lessons | 10-10 Minutes
Outbound Calling
Product ID: lplnocal_vod

8 Lessons | 10-10 Minutes
Introduction To Selling
Product ID: lplnitse_vod

7 Lessons | 9-9 Minutes
Know Your Business
Product ID: lplnkybu_vod

4 Lessons | 10-10 Minutes
Live Chat Etiquette
Product ID: lplnlcet_vod

Microlearning
1 Lessons | 1-1 Minutes
Live Chat Tips In 1 Minute
Product ID: lplnlcti_m_vod

8 Lessons | 10-10 Minutes
Managing Customer Needs
Product ID: lplnmcne_vod

Microlearning
1 Lessons | 1-1 Minutes
Handling Objections Tips In 1 Minute
Product ID: lplnhoti_m_vod

Microlearning
1 Lessons | 1-1 Minutes
How To Say No Nicely To A Customer In 1 Minute
Product ID: lplnhtsc_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Indifference In 1 Minute
Product ID: lplnindf_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Influencing Others In 1 Minute
Product ID: lplninot_m_vod

5 Lessons | 9-9 Minutes
First Contact Resolution
Product ID: lplnfcre_vod

Microlearning
1 Lessons | 1-1 Minutes
Features And Benefits In 1 Minute
Product ID: lplnfebe_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Funnel Questions In 1 Minute
Product ID: lplnfque_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Great Customer Service Tips In 1 Minute
Product ID: lplngcst_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Know-It-All Customers In 1 Minute
Product ID: lplndwkc_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With Non-Stop Talking Customers In 1 Minute
Product ID: lplndwnt_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Dealing With A Silent Colleague Or Customer In 1 Minute
Product ID: lplndwsc_m_vod

5 Lessons | 10-10 Minutes
Emotional Clients And Colleagues
Product ID: lplnecco_vod

Microlearning
1 Lessons | 1-1 Minutes
ESOL – English As A 2nd Language In 1 Minute
Product ID: lplnesol_m_vod

5 Lessons | 10-10 Minutes
Closing The Sale
Product ID: lplncsal_vod

Microlearning
1 Lessons | 1-1 Minutes
Customer Service Recovery (HEARD) In 1 Minute
Product ID: lplncsre_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Product ID: lplncucs_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Coping Under Fire On The Front Line In 1 Minute
Product ID: lplncuff_m_vod

5 Lessons | 9-9 Minutes
Customer Win Back Techniques
Product ID: lplncwba_vod

Microlearning
1 Lessons | 1-1 Minutes
Customer Effort In 1 Minute
Product ID: lplnceff_m_vod

Microlearning
1 Lessons | 1-1 Minutes
Collecting Debt In 1 Minute
Product ID: lplncode_m_vod

5 Lessons | 9-9 Minutes
Business Storytelling
Product ID: lplnbsto_vod

6 Lessons | 10-10 Minutes
Answering The Telephone
Product ID: lplnatel_vod