Course Workplace
7 Lessons | 10-10 Minutes
Award Winning Telephone Techniques Part 2
Product ID: lplnawt2_vod
6 Lessons | 10-10 Minutes
Abusive Customers
Product ID: lplnacus_vod
7 Lessons | 10-10 Minutes
Advanced Difficult Customer Techniques
Product ID: lplnadcu_vod
Microlearning
1 Lessons | 1-1 Minutes
Apologizing For Delays In 1 Minute
Product ID: lplnadel_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Avoiding Escalations In 1 Minute
Product ID: lplnaesc_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Asking For The Business In 1 Minute
Product ID: lplnafbi_m_vod
6 Lessons | 25-30 Minutes
Data Security Compliance: Data Breaches and ID Theft
Product ID: itundbit_vod
Microlearning
1 Lessons | 1-1 Minutes
Agile Scrums In 1 Minute
Product ID: lplnagsc_m_vod
6 Lessons | 35-41 Minutes
Data Security Compliance: Device Security Basics
Product ID: itundsba_vod
Microlearning
1 Lessons | 1-1 Minutes
Amygdala Hijack In 1 Minute
Product ID: lplnahij_m_vod
6 Lessons | 42-49 Minutes
Data Security Compliance: Physical and Technical Safeguards
Product ID: itunptsa_vod
Microlearning
1 Lessons | 1-1 Minutes
3 Steps To Feeling Less Stressed In 1 Minute
Product ID: lpln3stf_m_vod
Microlearning
1 Lessons | 1-1 Minutes
4 Steps For Resilience In 1 Minute
Product ID: lpln4sfr_m_vod
Microlearning
1 Lessons | 1-1 Minutes
4 Team Stages In 1 Minute
Product ID: lpln4tst_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Abusive Customers In 1 Minute
Product ID: lplnabcu_m_vod
Microlearning
1 Lessons | 2-2 Minutes
Assertive Behavior In 1 Minute
Product ID: lplnabeh_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Acknowledge Customer Contact In 1 Minute
Product ID: lplnacci_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Accepting Praise In 1 Minute
Product ID: lplnacpr_m_vod
8 Lessons | 10-10 Minutes
Advanced Customer Service
Product ID: lplnacse_vod
10 Lessons | 19-33 Minutes
Protect Sensitive Information: Start with Security
Product ID: ftc2swse_vod
4 Lessons | 31-37 Minutes
Data Security Compliance: Avoiding Inadvertent Disclosure
Product ID: itunaidi_vod
10 Lessons | 16-26 Minutes
Tick Bite Prevention And Response
Product ID: eristbpr_vod
6 Lessons | 14-24 Minutes
Have Fun: Create A Positive Culture at Work
Product ID: crmlhfcp_vod
8 Lessons | 29-39 Minutes
Team Building: 5 Factors for Successful Crisis Response
Product ID: crml5fsc_vod
12 Lessons | 11-11 Minutes
10 Behaviors of An Ethical Leader
Product ID: crml10bel_vod
Microlearning
1 Lessons | 3-4 Minutes
Village of 100, 4th Edition
Product ID: atsmv100_vod
5 Lessons | 17-22 Minutes
Empathy: The Key To Active Listening
Product ID: bbrnekta_vod
5 Lessons | 16-19 Minutes
Let Them Know You’re Listening
Product ID: bbrnltky_vod