Course Workplace
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Non-Stop Talking Customers In 1 Minute
Product ID: lplndwnt_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Rude People In 1 Minute
Product ID: lplndwrp_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With A Silent Colleague Or Customer In 1 Minute
Product ID: lplndwsc_m_vod
5 Lessons | 10-10 Minutes
Emotional Clients And Colleagues
Product ID: lplnecco_vod
Microlearning
1 Lessons | 1-1 Minutes
Emailing Different Age Groups In 1 Minute
Product ID: lplnedag_m_vod
5 Lessons | 10-10 Minutes
Emotional Intelligence
Product ID: lplneint_vod
Microlearning
1 Lessons | 1-1 Minutes
Employee Engagement In 1 Minute
Product ID: lplnemen_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Emotional Intelligence In 1 Minute
Product ID: lplnemin_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dove Personality Type In 1 Minute
Product ID: lplndpty_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Anxiety And Stress In 1 Minute
Product ID: lplndwas_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Change In 1 Minute
Product ID: lplndwch_m_vod
5 Lessons | 9-9 Minutes
Dealing With Change
Product ID: lplndwch_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Criticism In 1 Minute
Product ID: lplndwcr_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Extroverts In 1 Minute
Product ID: lplndwex_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Dealing With Aggressive Staff Members In 1 Minute
Product ID: lplndasm_m_vod
5 Lessons | 10-10 Minutes
Difficult Conversations
Product ID: lplndcon_vod
7 Lessons | 10-10 Minutes
Difficult Customer Types
Product ID: lplndcty_vod
Microlearning
1 Lessons | 1-1 Minutes
Delegation In 1 Minute
Product ID: lplndele_m_vod
6 Lessons | 10-10 Minutes
Delegation
Product ID: lplndele_vod
Microlearning
1 Lessons | 1-1 Minutes
Decision Making In 1 Minute
Product ID: lplndema_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Disarming A Heated Conversation In 1 Minute
Product ID: lplndhco_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Do It Right The First Time In 1 Minute
Product ID: lplndirf_m_vod
5 Lessons | 9-9 Minutes
Developing Mental Endurance
Product ID: lplndmen_vod
Microlearning
1 Lessons | 1-1 Minutes
Customer Service Recovery (HEARD) In 1 Minute
Product ID: lplncsre_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Product ID: lplncucs_m_vod
Microlearning
1 Lessons | 1-1 Minutes
Coping Under Fire On The Front Line In 1 Minute
Product ID: lplncuff_m_vod
7 Lessons | 9-9 Minutes
Coping With Redundancy
Product ID: lplncwre_vod
Microlearning
1 Lessons | 1-1 Minutes
Choose Your Attitude In 1 Minute
Product ID: lplncyat_m_vod