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Course ID: vvismdwc_vod

Management – Dealing With Confrontation

Conflict may be inevitable, but we do have a choice about how to react. Arguing often escalates the conflict. Learn to negotiate instead, which results in resolving the conflict. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Managing Me.”

1 Lessons
2-2 Minutes
0 Questions